Comcast blocking access to website

February 29, 2008 3:32 PM by Ann

I have Comcast broadband service at home and have determined that it is surely blocking my access to the website of one of my clients. I thus decided to contact Comcast tech support through live chat to try to remedy this. However I only succeeded in getting someone clueless who claimed it was a problem with my computer and kept repeating “Comcast does not block websites” when clearly my lack of connection while on Comcast to a website that I have verified is actually up and running and accessible while NOT on Comcast should be proof that they in fact DO have some kind of problem on their end, either a block or more likely (since they do not block websites!) some kind of routing issue.

I even pointed to MANY confirmed cases of others experiencing the exact same problem, all on Comcast:

A Letter To Comcast- You Blocked My Site!

WoW Forums -> WoW Website and Comcast Problem

But it was all to no avail. When I realized that she would not put in any sort of inquiry or request to try to get someone smarter to look into the situation (surely someone in their company with some knowledge must exist), and in fact wouldn’t provide any support other than to tell me to empty my browser cache (but “only on Internet Explorer as we do not support any other browser”) I angrily typed:

Me > This is worthless
Me > where can I file a complaint?
Me > I would like to file a complaint for your service

To which the response was:

Dawn > Analyst has closed chat and left the room
analyst Dawn has left room

It’s almost funny, really…

Thanks!

February 24, 2008 12:22 PM by Ann

For some reason my MySQL database keeps crashing (grrr!). My site was also down pretty much all day yesterday due to some kind of power outage… Combined with crappy .htaccess file support I’ve had to hack my way around it’s clearly time to switch hosts!

Somehow I got over 400 visitors on Friday which I can only attribute to my Tekzilla segment which was just released that afternoon. Wow, thanks for checking out my site everyone! Sorry there isn’t much here. I started working on this site a couple of years ago when I was just getting back into programming websites and I wanted to teach myself PHP and CSS and also try out WordPress. Now years later it’s still a woefully out-of-date work in progress, and I really have no excuse except that it never really seemed to matter much. It sort of does reflect quite poorly on a freelance web programmer though, doesn’t it… Shameful!

But yeah… so if you’re looking to hire someone with a bunch of random skills… maybe you’ll want to check out my resume instead? Lalala…

This website also doesn’t reflect it at all but I’m also just getting into the audio/music production business. I’ve partnered up with Colin Fairbairn, mixer extraordinaire, whose website you can check out at sfrecording.com (half that studio gear is mine!). We freelance at local studios for recording projects and are otherwise taking on mostly mixing projects as we look for a space to set up shop. Look out for some “how to” home recording videos from us in the future!

Anyway thanks to everyone who wrote in to tell me that I did not in fact make a complete fool of myself in my first video on the interweb (or on anywhere, really). You are all very VERY kind people and I really appreciate the support! Having now watched it myself I guess it was more or less okay, though I definitely need to work on being WAY less nervous so I can speak naturally instead of being all rambling and halting and wooden. Maybe you’ll see me again on the show. Maybe.

But that is all boring stuff. What’s interesting is this funny sign from the Golden Gate Park.

Not a screen test…

February 20, 2008 1:47 PM by Ann

Despite my having no on-screen experience whatsoever I somehow was invited to do a guest segment on a web broadcast show focused on tech. Unfortunately, it being unscripted AND my first time in front of a video camera, I was way too nervous to say anything intelligent and resorted mostly to “um” interspersed with barely coherent babbling that utterly failed to reach the point I had set out to make. Also my hands were shaking pretty uncontrollably and I think I blew through the demo without narrating anything. By the time I realized that what was going on wasn’t just some kind of screen test it was already over and apparently not quite bad enough to edit out of the show entirely…

While I have only a vague recollection of the whole ordeal, I do know with absolute certainty that I embarrassed myself quite thoroughly and no doubt came off as some kind of blithering idiot. It’s amazing how the simple presence of a video camera (actually, make that three very large video cameras plus a shocking number of super bright lights) somehow has the effect of wiping my brain completely clean. Ah well… at least there would be ample room for improvement. The show “airs” on Friday and my segment is pretty short, so maybe nobody will really notice it!

My sincere apologies to FreePOPs. I was sadly unable to properly convey how and why I consider the FreePOPs project to be the best of its kind, due to an appreciation for the application itself with its flexible configuration options and the extensive number of webmail plugins already included (that load on the fly via another plugin for easy updates!), and also for the great community of users and developers that respond QUICKLY to webmail interface changes by contributing their feedback and fixes (hooray for open source!). Hopefully I at least got across the message that it is extremely useful free cross-platform software and easy to configure, thus people will be inclined to check out the project anyway.

My setup (since no one asked): cron periodically calls fetchmail to forward (via postfix) all my fetched webmail to my usual POP/IMAP accessible email account. YAY! I set it up once and promptly forgot it was even there.

TOTORO!

February 18, 2008 4:56 PM by Ann

Totoro!

Sadly, this is not my car.